CSM Account Set-Up and Management and Organisation for Active End Customers of Partners

1. Customer and partner conclude a contract

Optional, depending on certificate type and use: Signing of an ext-ident contract with D-Trust

2. Partner creates customers in the CSM

Specification of the exact company name
Specification of an authorised signatory
Setting/creation of operator(s) & primary operator(s)
Application for a domain if applicable

3. D-Trust checks the organisation of the customer created in the CSM

Document check (e.g. Commercial Register B (HRB) and association register excerpt) and internal checks
One-time contacting of the authorised signatory and the customer’s deputy / primary operator by telephone
Domain validation for certain certificate types or ethics review
Identification procedure for operators who are allowed to create certificates (PostIdent or AusweisIdent) > afterwards, operators can set up CSM access via smartcard or 2FA
Annual review by D-Trust (e-mail to (primary) operator)

D-Trust und/oder Partner gibt Produkte für Organisation frei

4. D-Trust and/or partner releases products for organisation

5. Operators order products

Personal and organization certifcates

Employees can use secure personal certificates as digital proof of identity, to sign and encrypt e-mails as well as to sign or seal documents.

Support Personal Certificates

Do you have questions about our personal certificates? We will be pleased to assist you. You can find information in our FAQs section or you can contact our support team directly.